> For the complete documentation index, see [llms.txt](https://monthly-calender-widgets.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://monthly-calender-widgets.gitbook.io/docs/privacy-and-support/support.md).

# Support

## Before contacting support

Most issues can be resolved quickly using the [Troubleshooting](/docs/privacy-and-support/troubleshooting.md) guide. Common fixes include:

* Checking calendar permissions (iOS Settings > Privacy & Security > Calendars).
* Opening the app to trigger a widget refresh.
* Removing and re-adding a stuck widget.
* Restoring purchases if Pro features aren't working.

## Contact us

If you need further help, email us at:

**<support@calndly.app>**

### What to include in your email

To help us resolve your issue as quickly as possible, please include:1. **Your iOS version** (e.g., iOS 17.4, iOS 18.1). Find this in iOS Settings > General > About. 2. **Your device model** (e.g., iPhone 15 Pro, iPad Air M2). 3. **Calendar source** -- Are you using iOS Calendar, Google Calendar, or both? 4. **Description of the issue** -- What's happening, and what did you expect to happen? 5. **Steps to reproduce** -- What were you doing when the issue occurred? 6. **Screenshots** (if applicable) -- A screenshot of the widget or error helps enormously.## Response timeWe aim to respond to all support emails within **48 hours**. Most requests are answered within 24 hours.## Feature requestsHave an idea for a new feature or widget design? We'd love to hear it. Send your suggestion to **<support@calndly.app>** with "Feature Request" in the subject line.## Links- **Privacy Policy**: [monthly-calendar-widgets.app/docs](https://monthly-calendar-widgets.app/docs)

* **Terms of Service**: [monthly-calendar-widgets.app/docs](https://monthly-calendar-widgets.app/docs)
* **Website**: [monthly-calendar-widgets.app](https://monthly-calendar-widgets.app)
* **App Store**: [Download Monthly Calendar Widgets](https://apps.apple.com/app/id6747745091)


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